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Frequently Asked Questions

How can I request additional nights?

For individual reservations made online OR room blocks made through the room block request form:
Follow these instructions
- Wait List has already been turned on for commonly requested additional nights.
- To be added to the Wait List for additional nights, first complete a reservation with the nights currently available to you.
- Then, follow these steps to be added to the Wait List.
- We will make every effort to accommodate wait list requests. If we can fulfill your request, your reservation will be updated and your confirmation email will be resent with all confirmed nights. If we are unable to fulfill your request, you will be removed from the Wait List and receive an email suggesting you look for alternative options. We are happy to assist.

Please note: Adding yourself to the Wait List is not a guarantee of availability. It is important to have a back up plan for Wait Listed nights should they not be available.

How can I earn complimentary/comp room nights?

  1. From your wave’s main hotel page, select a hotel showing the Earn Comps Nights banner.

  2. Earn comps based on your group’s room nights by creating your room block, using either the Room Block Request form or the fully automated, 24/7, Auto-Block feature. This will create a unique link for your group and track reservations in your room block.

  3. Room blocks are based on current availability.

 

Need to know:

  • Hotel policies vary from 1 comp room-night earned per every 50 used, or 1 per 40, etc.

  • Comp nights are not automatically applied, and must be applied through our team, before check-in.

  • On or after May 15,  2025, not before, please email Hotels@aausports.org to inquire regarding estimated number of comp room-nights earned.  Include who to apply comp nights to.

  • If room-nights cancel at any time, the comps earned will reduce accordingly.

  • Properties stipulate a specific room type, typically a standard room, where comp nights earned can be applied.

 

Credit Card Guarantees: In all cases, a preauthorized, valid credit card at check-in, must accompany a reservation with comp nights applied, to cover any room-nights that may fall short due to cancelations within your group. Please understand, there are no exceptions.

 

Privacy Laws: DF Meetings & Events, the official hotel provider for the AAU, will always protect an end-user’s private information and will only release the necessary information needed to complete reservations with an end-users hotel.  This may limit the information we can provide a group block organizer.

Official Tournament Hotels
Managed by DF Meetings & Events

DF Meetings & Events is the ONLY hotel provider endorsed by AAU for the following events: AAU Volleyball Classic, AAU Basketball Memorial Day Classic, AAU Junior National Volleyball Championship, AAU Karate Nationals, AAU Gymnastics National Championship, AAU Basketball World Championship, AAU Cross Country National Championship.

 

DF Meetings & Events provides a wide variety of assistance tournament-wide, including room rate protection and protection from minimum guarantee liability to clubs/teams. AAU encourages clubs, teams and individuals to reserve rooms through DF Meetings & Events via the Official AAU Website to ensure your hotel is working within the framework of AAU’s best practices. If you are contacted by other companies offering hotel assistance, please be aware they are not endorsed by the AAU.

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