Frequently Asked Questions

Why aren't my preferred dates available?

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How do I make changes/cancel my reservation?

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When will I know if my waitlisted nights are confirmed?

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How can I set up prepayment for my team/club?

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How do I set up a room block for my team without paying for all the rooms myself?

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What is the $10 booking fee?

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Why does my hotel have a 1-night non-refundable deposit?

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