For individual reservations made online OR room blocks made through the room block request form: Follow these instructions - Wait List has already been turned on for commonly requested additional nights. - To be added to the Wait List for additional nights, first complete a reservation with the nights currently available to you. - Then, follow these steps to be added to the Wait List. - We will make every effort to accommodate wait list requests. If we can fulfill your request, your reservation will be updated and your confirmation email will be resent with all confirmed nights. If we are unable to fulfill your request, you will be removed from the Wait List and receive an email suggesting you look for alternative options. We are happy to assist. Please note: Adding yourself to the Wait List is not a guarantee of availability. It is important to have a back up plan for Wait Listed nights should they not be available. ​ For room blocks made through the Auto-Block link online: Follow these instructions - Please allow up to 3 business days for the Wait List option to be turned on for your block. - At that time, Wait List will be turned on for commonly requested additional nights. - After 3 business days, first complete a reservation with the nights currently available to you. - Then, follow these steps to be added to the Wait List. - We will make every effort to accommodate Wait List requests. If we can fulfill your request, your reservation will be updated and your confirmation email will be resent with all confirmed nights. If we are unable to fulfill your request, you will be removed from the Wait List and receive an email suggesting you look for alternative options. We are happy to assist. Please note: Adding yourself to the Wait List is not a guarantee of availability. It is important to have a back up plan for Wait Listed nights should they not be available.

Team block booking links will always work, including after the expiration date. As long as the hotel still has availability, you can continue to book until right before the event start date. Always try clicking your booking link & try to make a reservation. If it does not allow you to, it may be because there are no more rooms available and we will be happy to further assist you! We are available Monday-Friday: 8:30am-5:30pm at (866)-587-4922.

Booking a reservation: If you are making a reservation for the first time, you can add any special request you would like to the special note section. Please note, all requests are just a request they cannot be guaranteed by DF Meetings & Events and are managed by the individual hotels. Each hotel manages their special requests differently. Modifying a reservation: Click on modify my reservation & add your special request in the special note section of the reservation. Please note, all requests are just a request they cannot be guaranteed by DF Meetings & Events and are managed by the individual hotels. Each hotel manages their special requests differently.

As the Official Housing Company for AAU, it is our pleasure to assist you with all of your requests and needs. If you have a specific room type you would like but you do not see it as an option on the website, we will be happy to reach out to the hotel and request a suite rate under the AAU block. Please give us a call at (866)587-4922 or email us at hotels@aausports.org with the details of your request.

As the Official Housing Company for AAU, it is our pleasure to fully manage all reservations and requests on behalf of all contracted AAU Official Hotels. Each hotel receives all reservation information closer to the event start date. You can find this date at the bottom of your confirmation email. Until this date, we will be happy to assist you will anything you may need by calling (866)587-4922 or emailing hotels@aausports.org

No, the credit card used to make the reservation is used for a booking fee ($15-$20). Some hotels will authorize the credit card for one nights room and tax closer to the reservation start date to guarantee the reservation but payment in full is due at the time of check in.

Payment in full is due at the time of check in directly at the Front Desk. A valid license with a matching credit card is required by each hotel. If you will not have the physical credit card at check in, please give us a call so we can assist you in setting up a pre-payment option with the hotel prior to check in.

“Tier 1” Properties are closest to the tournament location or a condo property! Tier 1 terms include a $20 booking fee and stricter cancellation policies that protect the limited inventory at these very popular choices. “Flexible Booking Term” Hotels are great options with added perks! These hotels have a lower booking fee ($15), more flexible cancellation policies, and the opportunity for clubs to earn complimentary nights!

From your wave’s main hotel page, select a hotel showing the Earn Comps Nights banner. Earn comps based on your group’s room nights by creating your room block, using either the Room Block Request form or the fully automated, 24/7, Auto-Block feature. This will create a unique link for your group and track reservations in your room block. Room blocks are based on current availability. Need to know: Hotel policies vary from 1 comp room-night earned per every 50 used, or 1 per 40, etc. Comp nights are not automatically applied, and must be applied through our team, before check-in. On or after May 15, 2025, not before, please email Hotels@aausports.org to inquire regarding estimated number of comp room-nights earned. Include who to apply comp nights to. If room-nights cancel at any time, the comps earned will reduce accordingly. Properties stipulate a specific room type, typically a standard room, where comp nights earned can be applied. Credit Card Guarantees: In all cases, a preauthorized, valid credit card at check-in, must accompany a reservation with comp nights applied, to cover any room-nights that may fall short due to cancelations within your group. Please understand, there are no exceptions. Privacy Laws: DF Meetings & Events, the official hotel provider for the AAU, will always protect an end-user’s private information and will only release the necessary information needed to complete reservations with an end-users hotel. This may limit the information we can provide a group block organizer.